FAQ
Frequently Asked Questions
Everything you need to know before booking your cleaning.
Do you provide cleaning supplies?
Yes. We bring standard cleaning supplies and equipment. Please let us know in advance if you have allergies, sensitivities, or preferred products.
Are the online prices final?
No. Online prices are starting estimates. Final pricing depends on the size and condition of the property, selected services, add-ons, location, and the amount of time required.
Do I need to be home?
No. You may provide secure entry instructions. Please make sure the property is accessible at the confirmed appointment time.
Can I book recurring cleaning?
Yes. Weekly, bi-weekly, and monthly service requests are available.
Do you clean inside ovens and refrigerators?
Yes. Interior oven and refrigerator cleaning are available as add-on services.
Can I request a same-day cleaning?
Same-day service may be available depending on the schedule. An additional fee may apply.
Do you clean commercial properties?
Yes. We provide customized cleaning for offices, businesses, rental properties, and selected commercial spaces.
Can I upload photos?
Yes. You can upload photos through the booking form so we can better understand the condition of the property and provide a more accurate estimate.
Is my appointment confirmed immediately?
No. Online submissions are appointment requests. Your appointment is confirmed only after Alkate Cleaning Services contacts you and sends confirmation.
What forms of payment do you accept?
Available payment options will be provided when your appointment is confirmed.
Still have a question?
Call or text 801-388-3543 for the fastest response.